Hardware Product Support

Support Guru’s hardware support services helps the manufacturers and the global assembling companies, ease their job on managing their customers by offering variety of services. The manufacturers, resellers, distributors are in demand to invest more to serve their customers after they had purchased the product. Support Guru’s key focuses includes Post Sales support and also presales support by assisting the customers to select an apt product solution.  Support Guru help reduces the cost spent on offering support services to the world wide customers and thus promotes a long term gain for the companies.

Support Guru hardware support services includes,

  • Initializing the product as suggested by the manufactures
  • Configure the product as per the manual
  • Provide basic training and awareness on the usage of the Product
  • Ensure that the product serves the overall purpose of the purchase.
  • Ongoing technical support and ensure the functionality of the product.
  • Scrutinize the products and recommend for returns
  • Offer order management services
  • Inventory management and handle the dispatch services
  • End-End support cycle

Support Guru has vast experiences on serving IT and Non IT based products. Our motto is mainly to satisfy the customers and their needs. Along the same lines we have served broad range of verticals mainly ranging from IT / IT related peripherals to “Point of Sales’ devices.


Application Support
SaaS Product Technical Support
Remote Infrastructure Support
Hosting Support
Product Support
Open Source
Customization and Support
Blade Server Support
Technical /Non Technical
Customer Support
Hardware Product Support